ORDER PROCESSING
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Orders placed on sweardown.london are shipped within 7 days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information. All orders are shipped from within the United Kingdom.
Cancellations are not guaranteed for orders placed during the weekend or peak periods.
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RETURNS & REFUNDS
- You have up to 14 days upon receiving shipment to return purchased items
- Ensure you have a copy of your returns receipt as proof of postage
- Returned item(s) must be in new and unused condition
- Undergarments, swimwear, and fragrance cannot be returned due to our hygiene policy.
-Once your order is received and inspected, a refund to your original payment method will be processed.
- Shipping charges, duties, and taxes are non-refundable.
- Allow 3-5 business days for your refund to process.
- We do not accept returns or exchanges for Sweardown products not purchased from sweardown.london
- If you need support please reach out to sweardownapparel.com for more information.
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EXCHANGES
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Sweardown.london does not offer exchanges. We ask that you return the product for a full refund and place a new order for the preferred item(s).